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Shipping & Returns

Free Shipping with Tracking on every order

Shop with Soo・Jin and get:


Free Shipping with Tracking on any order big or small

 

Orders are processed and shipped within 2-7 business days depending on our volume of orders, and are delivered between 12-20 days from date of shipment, free of any shipping fees, taxes and duties. All orders come with tracking numbers. We constantly monitor our order system to make sure they have arrived within the anticipated time. Notify us if you have not received your order after 30 days.

 

If items arrive later than 30 days, then it's FREE! 

We guarantee all orders will arrive within 30 days from date of shipment and will issue a 100% refund for a purchase if this happens to not be the case, or if the item received is different from what was ordered as long as photo proof is provided. At the request of the customer we can reship the item at no cost to the customer.

That is right---if your items take over 30 days from date of shipment to arrive, then it's yours for FREE.

 

15-Day Exchanges, without having to return anything.

When your received item does not fit you properly, all you need to do is let us know of this issue through email by providing your order number and the specific item that does not fit as well as the new size of the item you want, and we will quickly reship the product to you at the size you newly designated, free of charge. Please note this is allowed only once per product purchased so reconsider your size carefully before informing us.

The item that doesn't fit you? It's on us! Give it to someone you love and tell them about us!

 

ZERO Taxes and Customs Charges!

Customers should not expect to have to pay any duties or taxes in their country for receiving their items. If the occasion arises that customers had to pay taxes and customs charges for receiving their items then always provide us proof of this and we will gladly refund the difference from the purchase price or issue a coupon of that amount that can be applied towards a future order.

 

For answers to questions not mentioned here simply contact us at support@soojinstyle.com and we will give you a quick response.